Product support
For account access, scans, subscriptions or product issues, email support with the account email and a short description.
Support
Contact Eatibo
Use this page to reach Eatibo for account support, billing questions, privacy requests, security concerns or product feedback.
Billing and refunds
Include purchase platform, order details and account email so support can route the request correctly.
Privacy and security
Privacy requests and security concerns should include enough context to verify the account or investigate the issue.
How to reach us
Email [email protected] for product support, billing questions, privacy requests, security concerns and general company enquiries.
For faster handling, include your Eatibo account email, the device or platform you used, screenshots if relevant and a clear description of what happened.
Billing and subscription questions
If you purchased through Apple App Store, Google Play or another payment provider, include the purchase platform and any order identifier available from the store receipt.
For refund and cancellation rules, review the Refund Policy and Subscription Policy before contacting support.
Company details
Eatibo is operated by ARRWAY LTD.
Company number: 14804708. Registered office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.